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Privacy Policy
How we collect, use, and protect your personal data
Effective Date: October 17, 2025
Table of Contents
- 1. Data Controller
- 2. Information Collection and Use
- 3. Legal Basis for Processing
- 4. Use of Data
- 5. Retention of Data
- 6. Transfer of Data
- 7. Disclosure of Data
- 8. Security of Data
- 9. Your Data Protection Rights
- 10. Service Providers
- 11. Links to Other Sites
- 12. Children's Privacy
- 13. Changes to This Privacy Policy
- 14. Contact Us
TechVilo ("we," "our," or "us") operates the website techvilo.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and handling your data in an open and transparent manner.
We are a UK-based company and are therefore subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
TechVilo is the data controller for the personal data collected through the Service. Our contact details are available on our website.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Company name
- Any other information you voluntarily provide through forms (e.g., Free AI Business Assessment, Free Consultation requests) or direct communication.
Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
3. Legal Basis for Processing Personal Data under UK GDPR
Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
- We need to perform a contract with you (e.g., to provide services you have requested).
- You have given us permission to do so (e.g., through consent forms).
- The processing is in our legitimate interests and it's not overridden by your rights (e.g., for improving our services, marketing).
- To comply with the law (e.g., legal obligations).
4. Use of Data
TechVilo uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
5. Retention of Data
TechVilo will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
TechVilo will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
6. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
TechVilo will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. Disclosure of Data
Legal Requirements
TechVilo may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of TechVilo
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
8. Security of Data
The security of your data is important to us. We implement Enterprise-Grade Security protocols, SOC 2 compliance, and end-to-end encryption to protect your Personal Data. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9. Your Data Protection Rights under UK GDPR
Under certain circumstances, you have the following data protection rights:
- The right to access your Personal Data.
- The right to rectification of your Personal Data if it is inaccurate or incomplete.
- The right to erasure of your Personal Data.
- The right to object to our processing of your Personal Data.
- The right to restrict the processing of your Personal Data.
- The right to data portability to receive a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent at any time where TechVilo relied on your consent to process your personal information.
If you wish to exercise any of these rights, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
10. Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
11. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
12. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
🇬🇧 UK Office
Flat 3, Prince George House
5 Upper George Street
Luton, LU1 2QX
England
📞 +447412995940
🕐 Mon-Fri: 10AM-6PM GMT
🇧🇩 Bangladesh Office
Mirpur Cantonment
Pallabi, Dhaka 1216
Bangladesh
📞 +8801832823723
🕐 Sun-Thu: 10AM-6PM BST
📧 Email: contact@techvilo.com
🌐 Website: techvilo.com
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