Security Incident Management Platform

Confidential Client • 4 months • 2025

React Tailwind CSS Python Django FastAPI PostgreSQL Redis WebSockets Chart.js Leaflet Maps JWT Authentication

Key Results & Impact

67%

Response Time Reduction

82%

Quality Improvement

45%

Productivity Gain

The Challenge

A security services organization was managing over 200 security personnel across 50+ locations using spreadsheets and paper-based incident reports. This resulted in delayed incident responses, poor personnel accountability, and difficulty tracking equipment and schedules. Management had no real-time visibility into operations, leading to service quality issues.

Our Solution

We developed a comprehensive web-based security management platform featuring real-time incident tracking, live monitoring dashboards, automated scheduling, equipment management, and camera feed integration. The system includes mobile apps for personnel to report incidents instantly, GPS tracking for patrol verification, and automated reporting. Built with React for the frontend, Node.js backend, PostgreSQL database, and integrated with surveillance camera APIs.

The Results

Within 3 months of deployment, incident response times dropped by 67%, service quality improved significantly with 82% reduction in complaints, and personnel productivity increased by 45%. The platform now manages 52 active incidents daily across all locations with real-time updates. The automated reporting feature alone saves management 20 hours per week.